Orders are dispatched within two working days. Delivery usually takes 2-5 working days from dispatch.

Standard delivery is £2.99, and free on orders over £50. Express delivery is £5.99 where available.

We currently deliver to UK addresses only / We deliver to the UK and Ireland — see checkout for options.

Yes. You'll get a confirmation email when you order and a tracking link as soon as your parcel is dispatched

Get in touch straight away at info@carvre.co.uk. If your order hasn't been dispatched we can usually change it. Once it's with the courier we can't.

Check your tracking link first, as couriers sometimes mark parcels as delivered slightly early or leave them with a neighbour. If it's been more than 2 working days past the expected date, email us with your order number and we'll chase it.

Email info@carvre.co.uk within 48 hours with your order number and photos of the damage, including the packaging. We'll sort a replacement or refund.

You can cancel and return most orders within 30 days of delivery for any reason.

It needs to be in a resaleable condition with its original packaging. You can open and inspect something the way you would in a shop, but a product that's been fitted, used or has had its seal broken can't be returned unless it's faulty.

Sealed fragrance products can't be returned once opened, for hygiene reasons. That doesn't affect your rights if one arrives damaged, leaking or faulty.

You cover return postage on a change-of-mind return. If the item is faulty, wrong, or arrived damaged, we cover it.

Within 14 days of us receiving the item back, usually sooner. It goes back to your original payment method.

Every eligible product carries a 6-month warranty from delivery against faults in materials and workmanship. Email info@carvre.co.uk with your order number, a description of the problem, and photos or video showing the fault.

They're consumables — they're designed to be used up, and scent fading is the product working as intended rather than a fault. If a fragrance product arrives damaged, leaking or incorrectly sealed, we'll always put that right.

Accidental damage, misuse, incorrect fitting, unauthorised repairs, and normal wear and tear. Our full warranty terms cover this in detail. Your statutory rights under UK consumer law are unaffected either way.

No. Everything we sell fits without tools — clips, straps, adhesive pads or plug-in power. Nothing is wired into your car and nothing is permanent.

No. Vent clips grip behind the blade with soft pads, organisers strap on, and adhesive mounts come away cleanly. Just fit them to a clean, dry surface and don't place anything where it blocks your view, your controls or an airbag.

Hook the clip behind a vent blade and push until it sits flush. It should feel firm with no sag. If your vents are circular with a central knob, vent-mounted products won't fit.

Plug it into your car's USB port, pair your phone once over Bluetooth, and it connects on its own every time after that. Your car needs to already have plug-in CarPlay or Android Auto.

Wipe the surface clean, peel the adhesive backing, and press the strips or bars into place under the dash and in the footwells. Route the cable out of sight and plug it into your USB or 12V socket. About fifteen minutes.

Stick the mount to your windscreen, plug into your 12V socket, tuck the cable around the trim, and insert a microSD card. It starts recording when you turn the key. Parking mode needs a hardwire kit, sold separately.

Push the right adapter into your phone's charging port and leave it there. Clip the holder to a vent and plug it into a car charger. Then just move your hand towards it and the arms open.

Wash before first use, then machine wash warm with normal detergent. No fabric softener — it ruins the absorbency permanently. No bleach, no high heat, and don't wash them with cotton towels.

Almost everything we sell is universal. Vent-mounted products need standard blade or slat vents, the CarPlay adapter needs a car that already has plug-in CarPlay or Android Auto, and boot and seat products fit most cars but are worth measuring for if your space is unusual.

If you just want to hold your phone, take the magnetic mount — no power needed. If you want it charging too and use a slim case, take the magnetic charger. If you run a thick case, a wallet case or a PopSocket, take the auto-clamping holder, which charges from the bottom and doesn't care how thick your case is.

Magnetic charging works through about 5mm, so slim and medium cases are fine but thick or wallet cases aren't. The auto-clamping holder works with any case, because it charges through your phone's port instead.

Yes. The auto-clamping holder includes adapters for different charging ports, and the magnetic mount includes a metal ring for phones without built-in magnets.

It depends which one. Hanging fresheners run 30 to 90 days, the metal vent diffuser gives around 50 days per pod with three in the box, and the console perfume lasts 30 to 40 days. Warmer cars and more ventilation shorten all of those.

Possibly not. A car concentrates scent far more than a room does, and if perfumes or scented products have given you headaches or breathing trouble before, we'd suggest giving them a miss. If you want to try one, start with it barely open and keep the car ventilated.

Yes, provided they don't distract you while driving and aren't visible to other road users. Keep them low — footwells and under-dash, below window level and out of your eyeline — and avoid red or blue showing forwards or backwards through the glass.

Yes, and it's worth buying a decent one. Dash cams write constantly, so get a high-endurance microSD card of 64GB or more. A cheap card is the most common reason people find no footage when they need it.